Improve patient engagement and operational efficiency with multi-channel communications. From appointment reminders to lab result notifications, DRIVEN2U CPaaS provides a secure, auditable messaging platform designed with healthcare workflows in mind.
Patient communications require reliability, security, and the right channel at the right time. DRIVEN2U CPaaS supports the messaging patterns that healthcare organizations depend on.
Reduce no-shows with automated appointment reminders via SMS, Email, or WhatsApp. Send confirmations, reminders at configurable intervals, and allow patients to confirm or reschedule directly from the message.
Notify patients when lab results are ready for review in their patient portal. Send secure, non-identifying notifications that direct patients to log in and view their results, maintaining data privacy throughout.
Send timely prescription refill reminders to improve medication adherence. Notify patients when refills are ready for pickup or when their prescriptions are about to expire, with links to convenient refill options.
Collect patient feedback with post-visit satisfaction surveys delivered via their preferred channel. Use templates with short survey links and track response rates across channels to optimize engagement.
Healthcare organizations operate under strict regulatory requirements. DRIVEN2U CPaaS is building toward enterprise-grade compliance, with transparency about our current status.
In Progress — targeted H1 2026
Full message lifecycle traceability
At rest and in transit (TLS 1.2+)
On our roadmap — targeted H2 2026
DRIVEN2U CPaaS is not yet HIPAA certified. If your organization requires HIPAA-compliant messaging, please contact us to discuss your specific requirements and our compliance roadmap. We are committed to achieving the certifications that enterprise healthcare organizations need, but we believe in transparency about where we are today.