Keep every stakeholder in the loop with real-time delivery notifications, driver coordination messages, and warehouse alerts. DRIVEN2U CPaaS handles high-volume messaging with per-country routing and full cost visibility across all channels.
Logistics operations span multiple countries, channels, and stakeholders. DRIVEN2U CPaaS provides the messaging infrastructure to keep everything moving.
Notify customers at every stage: dispatched, in transit, out for delivery, and delivered. Use dynamic templates with tracking links, estimated arrival times, and driver contact information across SMS, Email, and WhatsApp.
Send route assignments, pickup confirmations, and schedule changes directly to drivers via SMS or WhatsApp. Ensure critical operational messages reach drivers even in areas with limited data connectivity.
Enable customers to reschedule deliveries, select time windows, or redirect packages via interactive WhatsApp messages. Reduce call center volume by putting delivery management in the customer's hands.
Trigger automated alerts for inventory thresholds, shipment arrivals, and processing milestones. Notify warehouse teams and operations managers in real time to keep fulfillment running smoothly.
Logistics companies need messaging that works across borders, handles volume spikes, and keeps costs predictable. Our platform delivers on all three.
Built on Azure Service Bus with asynchronous processing, DRIVEN2U CPaaS handles message spikes during peak shipping periods without degradation. Queue-based architecture ensures no messages are lost during surges.
Route messages through the best provider for each country and channel automatically. Use Twilio for SMS in the US, Infobip for WhatsApp in Brazil, and SMTP for email globally — all from a single API call.
Track costs across every provider, channel, and country. Compare provider pricing to optimize your routing rules continuously.
Manage delivery notification templates per language, country, and channel from a centralized dashboard. Use dynamic variables for tracking IDs, addresses, and delivery windows. Version and deploy templates without code changes.